Privacy Policy

Last Updated: October 28, 2026

1. Who We Are

This website is operated by AVA Intelligent Co., Ltd. (“AVA Intelligent,” “we,” “us,” or “our”).

AVA Intelligent is an engineering-driven company focused on the development of intelligent sanitary products, control technologies, and integrated bathroom systems.

We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us.

For privacy-related inquiries, please contact:

Email: info@ava-intell.com

Location: Xiamen, Fujian, China

2. Information We Collect

We may collect personal information that you voluntarily provide when contacting us or submitting an inquiry through our website.

This information may include:

• Full name
• Business email address
• Company name
• Country or region
• Telephone or other contact information, if provided
• Product interests and inquiry categories
• Project requirements and messages
• Documents or attachments voluntarily submitted, where supported

We may also collect limited technical information generated during website access, such as IP addresses, browser information, and server activity logs, where necessary for website operation, security, and troubleshooting.

We do not require visitors to create an account to browse our company information or product pages.

3. How We Use Your Information

We use personal information for the following purposes:

• To receive, review, and respond to inquiries
• To provide product information and technical assistance
• To evaluate potential business cooperation or OEM/ODM projects
• To communicate regarding products, engineering requirements, and related requests
• To maintain website functionality and security
• To comply with applicable legal obligations

Where applicable, we process information based on our legitimate interests in responding to business inquiries, taking steps requested before entering into a business relationship, complying with legal obligations, or obtaining consent where required.

We do not use information submitted through our inquiry forms to send unsolicited marketing communications.

4. Contact Forms and Inquiry Submissions

When you submit a contact or project inquiry form, the information you provide is collected through our website’s WordPress and Elementor form system.

Submitted information is stored within the website administration system and may be accessed by authorized personnel responsible for reviewing inquiries and communicating with customers.

At present, our website does not automatically send email confirmation messages to visitors after form submission.

The absence of an automated confirmation email does not affect the collection of information submitted through the form.

Please avoid including sensitive personal information in inquiry messages unless it is necessary for your request.

5. Cookies and Website Technologies

Our website is built using WordPress and may use cookies or similar technologies required for website operation, security, and administrative functions.

Cookies are small files stored on your device that help websites function properly or remember certain settings.

Depending on the website features and services in use, some cookies or technical data may be associated with WordPress, hosting infrastructure, or integrated third-party services.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

If additional analytics, advertising, or non-essential tracking technologies are introduced, we will update our privacy information and provide applicable choices or consent mechanisms where required.

6. Third-Party Services and Embedded Content

Our website uses third-party technologies and service providers to support website hosting, content management, and form functionality.

These may include:

• Hostinger, for website hosting and related infrastructure
• WordPress, as the website content management system
• Elementor, for website design and form management

Some pages may also contain content embedded from external websites, such as videos or other media.

When you interact with embedded third-party content, the relevant provider may collect information or use cookies according to its own privacy practices.

We encourage visitors to review the privacy policies of third-party websites they choose to access.

7. How We Share Your Information

We do not sell personal information collected through our website.

We may share or make information accessible only when reasonably necessary for:

• Authorized company personnel to respond to inquiries
• Service providers supporting website hosting, operation, maintenance, or security
• Technical or business partners involved in responding to a specific project request, where appropriate
• Compliance with applicable laws or lawful requests from competent authorities

We seek to limit access to personal information to those who need it for legitimate business or operational purposes.

8. Data Storage and Retention

Information submitted through our website forms is stored within our WordPress website administration environment.

We retain inquiry information for as long as reasonably necessary to review and respond to requests, manage relevant business communications, and meet applicable legal or administrative obligations.

Retention periods are determined by the nature of the inquiry, whether an ongoing business relationship exists, and any applicable legal requirements.

We periodically review stored information and aim to delete or anonymize personal data when it is no longer necessary for the purposes for which it was collected.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, website security practices, software maintenance, and appropriate handling of stored information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. International Data Processing

AVA Intelligent operates in China and works with international partners and service providers.

Depending on your location and the services involved, personal information may be accessed or processed in countries outside your country of residence.

Where applicable law requires specific safeguards for international transfers, we will take appropriate steps to meet those requirements.

11. Your Privacy Rights

Depending on the privacy laws applicable to you, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Request data portability where applicable

You may also have the right to lodge a complaint with a relevant data protection authority.

To exercise your rights or ask questions about your personal information, please contact us at:

info@ava-intell.com

We will review and respond to privacy-related requests in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

AVA Intelligent Co., Ltd.

Xiamen, Fujian, China

Email: info@ava-intell.com